PARKING


Free in the Tinakori Village area. On week days there is a 60 minute parking allowance
& on weekends there is a 120 minute allowance. Parking is also available outside Premier House for 120 minutes, seven days a week.

WIFI


While visiting SO YOU wifi is available free of charge. Ask us for the password.

APPOINTMENTS


We offer appointments to suit your needs, including late nights & Saturdays. To ensure you get an appointment when you require & with the SO YOU stylist you prefer, we recommend you schedule your next appointment before you leave your appointment today.

ARRIVAL TIME


Arriving a few minutes prior to your appointment will allow time for you to unwind & for us to update your details.

APPOINTMENT CHANGES


Due to the boutique nature of our business, last minute cancellations & reschedules can greatly impact on us. Therefore, we would appreciate 24 hours notice for cancellations or reschedules. No-shows & last minute cancellations or reschedules may result in a charge of 50% of appointment price.

LATE ARRIVALS


Wherever possible appointments begin & end on time so that the next client is not delayed. Unfortunately, arriving late will result in customising your treatment to fill the remaining time available, however you may still be required to pay the full appointment price. If you are more than 15 minutes late, we may need to re-book your appointment.

CLIENT COMFORT


To maintain a relaxing environment for all our clients we ask that you please turn cell phones & pagers to silent/vibrate while at SO YOU.

GIFT VOUCHERS


Gift vouchers make it easy for you to spoil someone with a truly personal gift. Our gift vouchers are available in dollar values & can be used for any of our treatments, services or retail purchases. For more information please ask us.

 

 

COURIER SERVICE


If you find it difficult to visit SO YOU to purchase your at-home hair care products or gift vouchers, we offer a nationwide courier delivery service. Packing & delivery of purchases is $10.00 anywhere in New Zealand. Phone, email & internet orders are welcome.

PAYMENT


All quoted prices are in NZ dollars & include 15% Goods & Service Tax. We accept cash, EFTPOS, Visa & MasterCard. For retail purchases by phone, email or internet we may also accept internet bank payment. Contact us for further details.